Privacy policy.

The data controller for personal data collected on this site is SARL TANASA (SIRET 101 074 300 00019), operating under the commercial name TANASA HABITAT, registered office at 16 Rue Simone Henry, A 21 · 31200 Toulouse, France. For any question regarding your data, you can contact us at contact@tanasa-habitat.com.

We only collect personal data when you voluntarily provide it through the quote request form:

• First and last name
• Email address
• Phone number
• Site location (commune)
• Project information (type, surface, budget, timeline, description)

When you submit the form, we also record your IP address and user-agent (browser type) for security reasons (anti-spam and anti-abuse). This technical information is never used for advertising purposes.

Your data is used to:

• Respond to your quote request and arrange a technical visit (legal basis: pre-contractual measures, GDPR art. 6-1-b)
• Get back to you about your project (legal basis: your explicit consent, GDPR art. 6-1-a)
• Comply with legal obligations: invoicing, accounting, retention of project files for the ten-year warranty (legal basis: legal obligation, GDPR art. 6-1-c)
• Secure the form against automated submissions (legal basis: legitimate interest, GDPR art. 6-1-f)

We do no automated commercial prospecting, no resale of data to third parties, and no profiling.

The collected data is accessible only to:

• SARL TANASA's management and employees handling your request
• Our back-end hosting provider (RVD Hub) which hosts the server receiving form submissions — without access to clear-text content beyond what is strictly necessary for service execution
• Our accounting firm as part of accounting and tax obligations (only for clients who signed a quote)
• Authorities upon judicial request

No transfer outside the European Union currently takes place. Our servers and providers are located in France or the EU.

• Prospects (unsigned quote): 3 years from last contact, then deletion or anonymous archiving.
• Clients (signed quote): 10 years after the project ends (ten-year warranty period, required by French law).
• Accounting data: 10 years (French Commercial Code, art. L.123-22).
• Security logs (IP, user-agent): 12 months maximum.
• Cookie preferences: until you clear them via the "Manage cookies" link in the footer.

Under the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights over your personal data:

• Right of access: obtain a copy of the data concerning you
• Right to rectification: correct inaccurate data
• Right to erasure ("right to be forgotten"): have your data deleted, subject to our legal retention obligations
• Right to restriction of processing
• Right to portability: receive your data in a structured format
• Right to object to processing
• Right to withdraw your consent at any time, without affecting the lawfulness of prior processing
• Right to set post-mortem directives on the fate of your data after your death

To exercise these rights, contact us at contact@tanasa-habitat.com, specifying your request and attaching proof of identity if necessary. We will respond within a maximum of one month, in accordance with article 12 of the GDPR.

If you believe that your data is not being processed in compliance with the regulations, you can lodge a complaint with the French data protection authority (CNIL):

• Online: www.cnil.fr/fr/plaintes
• By post: 3 Place de Fontenoy — TSA 80715 — 75334 Paris Cedex 07, France

We implement technical and organisational measures appropriate to the risk to protect your data: systematic HTTPS connections, hosting with a GDPR-compliant provider, access limited to authorised personnel, regular backups.

This policy may be updated to reflect legal or technical changes. The last update date appears at the top of this page. In case of substantial change (new purpose, new recipient), we will inform you via the cookie banner or a dedicated message.